Cookie Policy

Our Cookie Policy explains how cookies are used to enhance the performance and functionality of our website.

Introduction

Monicrew uses cookies and similar technologies to operate our website and application, remember user preferences, understand website activity, improve performance, and support marketing where permitted.

Information collected through cookies may include IP address, browser details, device information, pages visited, referral source, and website interactions.

We do not sell personal information collected through cookies.

Your Control Over Cookies

When you visit Monicrew, you may be able to choose:

• Accept All Cookies
• Customize Preferences
• Necessary
• Statistics
• Preferences
• Marketing

Necessary cookies are required to keep Monicrew working properly and may not be disabled through the cookie banner.

You can manage or delete cookies through your browser settings. Disabling necessary cookies may affect login, account sessions, or other platform features.

Where available, you can update your choices later through Cookie Preferences on our website.

Why Are Cookies Collected?

We use cookies to:

• Keep you logged in
• Remember your preferences
• Maintain secure sessions
• Understand website traffic
• Measure page and feature performance
• Detect technical problems
• Improve Monicrew
• Measure marketing performance where permitted

Cookies may help us understand which pages are visited, how long users remain on our website, how they reached Monicrew, and which features they use.

Types of Cookies

Necessary Cookies

Used for authentication, security, sessions, and essential website functionality.

Statistics Cookies

Help us understand website traffic, feature usage, page performance, and technical issues.

Preference Cookies

Remember settings such as theme, language, interface preferences, and other choices.

Marketing Cookies

Where permitted, these may be used to understand marketing performance and provide more relevant promotional content.

Access to Cookie Information

Monicrew may use trusted analytics, security, and infrastructure providers to help operate and understand our website.

These providers may process limited information such as browser details, device information, IP address, session data, and page activity.

Information is shared only where necessary to provide these services and is subject to appropriate privacy and security requirements.

Third-Party Websites

Our website may contain links to third-party websites or services.

If you follow those links, the third party may use its own cookies and tracking technologies. Monicrew does not control their privacy practices.

We recommend reviewing the privacy and cookie policies of third-party websites you visit.

Managing Cookies

Most browsers allow you to:

• Accept or block cookies
• Delete stored cookies
• Block third-party cookies
• Receive warnings before cookies are stored

If you block certain cookies, some Monicrew features may not function properly.

Protection of Collected Information

Monicrew uses reasonable technical and organisational security measures to protect information collected through cookies.

These measures may include secure connections, access controls, monitoring, infrastructure security, and restricted internal access.

No online service can guarantee complete security, but we continuously work to protect user information.

Monitoring Agent Technologies

Separately from website cookies, Monicrew provides a monitoring agent that customers may install on devices used for work.

The agent is not a cookie and does not operate through your browser. Depending on the modules a customer enables, it may record events such as:

• Work session start and stop times
• Active application and window activity
• Visited website domains
• Idle periods
• Periodic screen captures, where that module is enabled

What the agent collects is described in our Privacy Policy, and is configured by the customer whose workspace it belongs to.

Customers are responsible for ensuring their use of the monitoring agent complies with applicable privacy, employment, and workplace monitoring laws, and for informing the people it applies to.

Ongoing Policy Updates

We may update this Cookie Policy as Monicrew, our service providers, or applicable privacy requirements change.

The latest version will be published on our website with an updated date.